0800 327 7678
[email protected]

66 Leonard Road
South Chingford

33-35 Borwick Avenue

Our Services

24-Hour Support

Mental health accommodation facilities for 24-hour support at 33 & 35 Borwick Avenue in Walthamstow cater for both male and female residents with their own separate facilities. The emphasis on full-time support is to help to both encourage and also empower residents with mental health problems. Our aim is not just to care for those who stay with us, but we are especially committed to providing confidential health care and education to help our residents return to living independently. We are highly experienced with providing a safe haven through supported living for those in crisis and whose mental health problems are stopping them from coping with life on an everyday level.


Our practice revolves around an initial careful assessment of each new resident’s needs and any risks that they may face. This is followed by comprehensive support planning. After this, our aim is to involve each resident in key-work sessions and house meetings in order to help them regain personal confidence and social skills. Each resident will also be offered additional consultations based on individual needs as we fully respect that each and every person who stays with us is unique in their needs.

With a strong emphasis on assisting residents return to independent living, great importance is placed on education, ranging from learning basic cooking skills through to dealing with more important matters like paperwork and form filling. Our principal aim is to enable residents to make the most of life and to adapt according to capabilities.

Medium Level Support

Medium level support is well suited to those who have been suffering with addictions and problems associated with substance abuse. One of the benefits of staying with us is that from a safe and stable environment we are able to refer residents to appropriate counsellors who can provide the specialist help many require. As part of our commitment to helping those with mental health problems it is important that even when they leave residents do not find themselves isolated and without access to a continued support network.


In addition to treating problems residents face from a mental health standpoint, we work hard to help restore a sense of self-worth, achievement and self-belief. This is also achieved through education and training with practical skills that will be required to enable an independent life to be lead. That is what, to us, empowerment is all about. Our life-skills training involves learning basic cooking skills, financial budgeting, understanding about basic hygiene, to mention just a few elements.

Medium-level care available in our supported accommodation in Chingford is ideal for those with mental health problems which can be alleviated with a high level of encouragement, counselling and confidence building from our support workers. The units at Leonard Road are for both men and women and provide a very positive environment for those who feel they are no longer able to cope with the everyday challenges of life.

Low-Level Support and Move-on Preparation

The lower levels of support offered to residents of S&E Housing in our supported accommodation in Walthamstow reflect their proximity to being able to return to living independently. Our systems and programmes are designed to deal not only with mental disorders and the challenges these create, but of equal importance, the more day-to day challenges that residents will face when they leave our facilities. As we keep mentioning, empowerment is so important to us, and part of that empowerment involves helping residents with the help of experienced support workers face up to the more mundane, but extremely important challenges that will be facing them.


This involves the practical aspects of living a wholly independent life, so our education programmes include how to maintain the tenancy of where they will live, how to maximise their income – ensuring they are both aware of what benefits they are entitled to and are claiming them. Because of our belief that self-worth is a key element of empowerment, residents are also helped to explore educational opportunities, to enrol or apply for certain skills courses, and also how to look for voluntary work.

Low-level support is the last stepping stone of our residents prior to being independent again. We want anyone who stays with us in our mental health supported accommodation not to see independence as being alone, but more making the most of life while still having access to help and support. We believe this is the most successful way of ensuring those who have been suffering with mental health problems are equipped with the basic tools in order to lead a rewarding and fulfilling future.

Respite and Day Care

Respite Care – the perfect solution if you need a little space to recharge your batteries and give yourself a well-deserved break from the tremendous responsibility of caring for someone with a mental health problem. Our supported accommodation is available for short stays, making it ideal for those who need confidential health if you become ill yourself, need to take a break yourself, either for just a few days or a longer holiday.


Our supported living facilities in Chingford and Walthamstow also make an excellent ‘half-way house’ to introduce those will mental health disabilities and who you are considering a long-term residential solution. A short stay with us allow you the opportunity to discover how both the person with mental health problems and also yourself respond and deal with full-time residential care. It can be a very difficult decision to make when you decide to pass full-time care of a loved one on to someone else, and with S&E Housing you have the opportunity to discover if this type of solution will work for both of you, but without making any long-term commitment.

Day Care – whether just for a few days or long-term, we are able to offer all the facilities available to our full-time residents to those who are with us on a day-to-day basis. This can provide an excellent solution for those of you who just need some time to themselves for a few days, but who don’t want to relinquish care completely for someone with a mental illness. Our support workers are highly experienced in helping those who have become socially isolated integrate with others and we encourage day care guests to mix with our full time residents while in our care.

With an emphasis on rehabilitation and empowerment, we are able to offer educational facilities and qualified support for those with mental health problems to help maximise their potential and regain in confidence. As a combined team we are able to work with the carers of those who come to us for day care to help create strategies and plans for personal development and growth, and we are more than happy to share our knowledge with you and to help you with your own caring routines.

Our day care support is available from 10am to 4pm Monday to Friday, while we are able to offer weekend visits that will ensure that full care is provided, but without the educational support. As we charge by the hour for our day care support we are happy to assist with your needs, so whether it is just a few hours on a daily basis, or a full day at a time, we can adjust the care available.